CITY OF CASPER

Grievance Policy in compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990.

 

Background:  Section 504 of the Rehabilitation Act of 1973 (the “Act”) as amended, prohibits discrimination on the basis of disability in programs and activities conducted by the U.S. Department of Housing and Urban Development (HUD) or that receive financial assistance from HUD.  This includes any Community Development Block Grant (CDBG) programs funded by HUD.  The Act specifically provides that no qualified individual shall, solely by reason of his or her disability, be excluded from program participation, including employment, be denied program benefits, or be subjected to discrimination.  The Americans with Disabilities Act of 1990 (ADA) establishes provisions for assuring equality of opportunity, full participation, independent living, and self-sufficiency of disabled persons relative to employment, benefits and services, accommodations, commercial facilities, and multi-family housing.

 

  • Section 504 Policy/Compliance:  Part 8 of the Title 24 of the Code of Federal Regulations (24CFR) requires the adoption and notice/publication of ADA grievance procedures for municipalities with 15 or more employees, Sections 8.53 and 8.54, respectively.  Therefore, be it known that it is the policy of the City of Casper not to discriminate on the basis of disability.  Towards that end, the City of Casper has adopted, by resolution, an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794) of the U.S. Department of Health and Human Services regulations implementing the Act.  The subject law and implementing regulations may be examined in the City’s Human Resource Office.  The City’s Risk Manager has been designated to coordinate the efforts of the City with respect to Section 504 compliance.  This information can also be accessed on the World-wide Web at the following address: http://www.casperwy.gov/government/departments/support_services/human_resources/risk_management.  The Human Resource Office is located in City Hall at 200 North David Street, Suite 107, Casper, WY 82601.  The Section 504 Coordinator may be reached at (307)235-8344. 

 

Grievance Procedure:  Any person who believes he or she has been subjected to discrimination on the basis of disability may file a grievance under the procedure adopted by the City outlined below.

 

  • Grievances must be submitted to the Section 504 Coordinator within 30 days of the date the person filing the grievance becomes aware of the alleged discriminatory action.

  • A complaint must be in writing, containing the name and address of the person filing it. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought.

  • The Section 504 Coordinator (or her/his designee) shall conduct an investigation of the complaint.  This investigation may be informal, but it must be thorough, affording all interested persons an opportunity to submit evidence relevant to the complaint. The Section 504 Coordinator will maintain the files and records of the City of Casper relating to such grievances.

  • The Section 504 Coordinator will issue a written decision on the grievance no later than 30 days after its filing.

  • The person filing the grievance may appeal the decision of the Section 504 Coordinator by writing to the City Manager within 15 days of receiving the Section 504 Coordinator’s decision. The City Manager shall issue a written decision in response to the appeal no later than 30 days after its filing.
  • The availability and use of this grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U. S. Department of Health and Human Services, Office for Civil Rights at:

Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201 

or, the Region VIII Office of Fair Housing and Equal Opportunity at:

Chloé Coe, Equal Opportunity Specialist

U.S. Department of Housing and Urban Development

Office of Fair Housing and Equal Opportunity

1670 Broadway Street

Denver, CO  80202

 

The City of Casper will make appropriate arrangements to ensure that disabled persons are provided accommodations, if needed, to participate in this grievance process. Such arrangements may include, but are not limited to:  providing interpreters for the deaf, providing taped cassettes of material for the blind, or assuring a barrier-free location for the proceedings. The Section 504 Coordinator will be responsible for such arrangements.

 

It is against the law for the City of Casper to retaliate against anyone who files a grievance or cooperates in the investigation of a grievance.

To file a Grievance Complaint - please click on the link below, print the form and submit it at the address listed.  If assistance is needed to complete the form it will be made readily available.
Grievance Form.docx