Go paperless.
Your
bill could have been an email (or text).
To
sign up for paperless billing, log in to your account and check the green
Paperless button, then select whether you'd like email, text or both
notifications. That's it. That's all you have to do for less mail, fewer paper
piles and more trees. To access the landfill, you can print your bill.
Go automatic.
Card
payments are assessed an additional fee; bank auto withdrawals are free.
Beginning in Jan. 2023, the City of Casper
will assess a fee for all utility payments made using either credit or debit cards.
Per City Council's Oct. 18, 2022 resolution, citizens who pay monthly utility
bills with any form of card payment will be charged a minimum of $2 or 2.95% of
their total bill - whichever amount is greater. All fees and rates are
determined by credit card companies, and this charge expressly covers the
City's cost of paying with cards; the City does not profit in any way. Automatic bank withdrawals remain
free to all City customers. Sign up here.
Get Help
Late payments will add up fast. Know your options before you get in too deep
If you’re having trouble paying your utility bill, there are resources available to help. The City has increased late fees, so overdue will cost you more than ever (up to $290 + bill balance). Learn about local and national programs that can give you a little extra support.
Give us a call.
Call
1-833-681-5712 anytime to make a payment or check your balance.
Checking your account balance is free over
the phone, but the minimum
fee to pay over the phone is $3.50, which includes the
$1.50 phone service fee plus the
$2 or 2.95% credit/debit card fee (whichever is greater). Automatic withdrawal
payments are free. Sign up now.